Keep in mind the following points when depositing or withdrawing ETH. LINK, or USDT
- Check your deposit address before initiating a new transaction.
Due to ongoing improvements, your wallet address may change. We will inform you of any changes to the address by e-mail. If you miss our e-mail and use an old address instead, it may lead to a loss of funds since we may not have access to inactive wallets.
- Double-check the currency you are sending.
Transactions of one currency will not reach wallet address of another currency and you will lose your funds. For example, LTC cannot be credited to an ETH wallet.
- Choose ERC20 network. Never send funds through any other network.
All ETH. LINK, and USDT transactions should go through the ERC20 network to be successfully deposited to or withdrawn from your Cryptal account. If you send them through other network you will lose your funds. For example, ETH cannot be deposited through BSC20.