PRIVACY POLICY
It is important to us that we keep your personal information secure and ensure that you understand how we use that information. The goal of our Privacy Policy is to help you understand how the personal information you choose to share with us through this Website is used and maintained.
Data Protection
We may store and process your information on the Bank of Georgia Group computers and in any other way. By "your information" we mean personal and financial information we (a) obtain from you or from third parties (such as additional cardholders, credit reference agencies or other organizations when you apply for an account or any other product or service), or (b) learn from the way you use and manage your
account(s), from the transactions you make and from the payments which are made to your account(s).
We and other companies in the Bank of Georgia Group will use your information to manage your account(s), give you statements and provide our services, for assessment and analysis (including credit and/or behavior scoring, market and product analysis), and to develop and improve our services to you, for example by informing you about products and services (including those of others) which may be of
interest to you. We will not disclose any such information outside of the Bank of Georgia Group except:
• to credit reference and fraud prevention agencies and other organizations who may record, use and give out information to other lenders and insurers. The information may be used to make assessments for credit and all types of insurance, for debt tracing and to prevent fraud and money laundering;
• to persons acting as our agents under a strict code of confidentiality;
• to anyone to whom we transfer or may transfer our rights and duties under your agreements/contracts with the Bank;
• as required by law or regulation.
Otherwise we will keep information about you confidential.
If we transfer your information to a service provider or agent in another country, we will make sure that the service provider or agent agrees to apply the same levels of protection as we are required to apply to information held in Georgia and to use your information only for the purpose of providing the service to us. We do not sell or market your personal information or personalized data to unaffiliated organizations.
If you provide us with your e-mail address, or have done so in the past, we may upon occasion send you e-mail. E-mail sent to us through the Website will be maintained in a manner consistent with our legal and regulatory requirements regarding client and public communications.
You have a right of access to your personal records. Should you wish to exercise this right please contact us. A fee may be charged for this service.
Collection of Information
Some of the special features on our Website require registration before you can use them. If you register or are registered to receive our online services, you choose to provide us with certain personal information such as your name, address, e-mail, company affiliation and telephone number. Upon registration, you can choose to create and save, change or delete personalized data that you enter on certain portions of this Website. You may also change your password at any time.
We may record or monitor phone calls between us and you so that we can check instructions and make sure that we are meeting our service standards.
We may also use cookies, i.e. small files which are stored on a user's hard drive, as part of its normal service to enable information about customers and their preferences to be stored and to prevent unauthorized access to a customer's account online. However, we do not use cookies on customers' PCs to monitor an individual's use of the Internet.
Security Notice
Please remember that Internet communications are not secure unless the data being sent is encrypted. We cannot accept any responsibility for the unauthorized access by a third party and/or the corruption of data being sent by individuals to offices of the Bank of Georgia Group.
You agree that in circumstances where locations of this Website require identification for access, you will establish commercially reasonable security procedures and controls to limit access to your password or other identifying information to authorized individuals. You agree that you will not use any robot, spider, other automatic device or manual process to monitor or copy our web pages, data or the content
contained herein or for any other unauthorized purpose without our prior expressed written permission.
Messages sent over the Internet cannot be guaranteed to be completely secure as they are subject to possible interception or loss or possible alteration. We are not responsible for them and will not be liable to you or anyone else for any damages or otherwise in connection with any message sent by you to us or any message sent by us to you over the Internet.
Provisions of this Privacy Policy do not supersede the terms and conditions that govern your use of the Website. Any conflict between the two shall be determined in favor of such terms and conditions.
If you have any questions or comments about the Agreement or Privacy Policy, please contact us either by e-mail using the pre-formatted form under "Call Back Service" in the bottom left menu bar or by sending a letter to our registered office address as indicated on the Website. You can also contact us if you do not wish to receive details of products and services contained on the Website.