Frequently Asked Questions (FAQ)
- Does Cryptal have a referral program?
- What is WallyPay?
- What apps can I use for one-time password 2FA?
- What is BNB Smart Chain or BSC (BEP-20)?
- What is SEPA?
- Why am I not receiving emails from Cryptal?
- If I send XRP, XLM, or LUNA without a Tag/Memo, can it be recovered?
- Is verification required?
- What types of bank transfers are supported?
- Why did I not receive the exact amount I sent?
- Where can I see my order history?
- How does the order book work?
- How do I place a very large order?
- What is the minimum/maximum order size?
- How do I use a debit/credit card on Cryptal?
- How do I unsubscribe from notifications?
- How do I contact support?
- How do I secure my account?
- How can I partner with Cryptal?
- Who owns Cryptal?
- How do I trade in GEL?
- How do I delete my Cryptal Account?
- Does Cryptal use the ERC20 network for ETH, LINK, USDT, USDC, DAI, MATIC, SHIB, UNI, etc.?
- How do I register?
- How do I verify my account?
- How do I start trading?
- What is OTC?
- What is the difference between Instant Trade and Exchange?
- How do I use Instant Trade?
- How do I use the Exchange?